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Training Programs
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Achieving Breakthrough Service
School / Business Name:
Harvard University
Business Discipline:
Customer Service
Special Interest:
Customer Service
Type of Program:
Seminars & Workshops
Available Online:
No
Address:
Massachusetts Hall
City:
Cambridge
State:
Massachusetts
Zip:
02138
Country:
United States of America
Phone:
617-495-1000
http://
Beyond Lip Service: Customer Service That Makes Them Say "WOW!"
School / Business Name:
Indiana University - South Bend
Business Discipline:
Customer Service
Special Interest:
Customer Service
Type of Program:
Seminars & Workshops
Available Online:
No
Address:
1700 Mishawaka Ave. PO Box 7111
City:
South Bend
State:
Indiana
Zip:
46634-7111
Country:
United States of America
Phone:
574-520-4872
http://
Blazing Service
School / Business Name:
University of Tulsa
Business Discipline:
Customer Service
Special Interest:
Customer Service
Type of Program:
Seminars & Workshops
Available Online:
No
Address:
800 South Tucker Drive
City:
Tulsa
State:
Oklahoma
Zip:
74104
Country:
United States of America
Phone:
918-631-2000
http://
Call Center and Customer Service Management
School / Business Name:
Rutgers, the State University of New Jersey
Business Discipline:
Customer Service
Special Interest:
Management
Type of Program:
Certificate Programs
Available Online:
Yes
Address:
City:
Camden
State:
New Jersey
Zip:

Country:
United States of America
Phone:
732-445-4636
http://
Call Center Customer Service Excellence
School / Business Name:
Rutgers, the State University of New Jersey
Business Discipline:
Customer Service
Special Interest:
Customer Service
Type of Program:
Certificate Programs
Available Online:
Yes
Address:
City:
Camden
State:
New Jersey
Zip:

Country:
United States of America
Phone:
732-445-4636
http://
Certificate in Service Management
School / Business Name:
University of Colorado - Colorado Springs
Business Discipline:
Customer Service
Special Interest:
Customer Service
Type of Program:
Certificate Programs
Available Online:
No
Address:
1420 Austin Bluffs Parkway
City:
Colorado Springs
State:
Colorado
Zip:
80918
Country:
United States of America
Phone:
719-255-3070
http://
Customer Experience Management
School / Business Name:
University of Denver
Business Discipline:
Customer Service
Special Interest:
Customer Service
Type of Program:
Certificate Programs
Available Online:
No
Address:
2199 S. University Blvd
City:
Denver
State:
Colorado
Zip:
80208
Country:
United States of America
Phone:
303-871-2000
http://
Customer Relationship Management (CRM) Certificate Program
School / Business Name:
DePaul University
Business Discipline:
Customer Service
Special Interest:
Customer Service
Type of Program:
Certificate Programs
Available Online:
No
Address:
1 E. Jackson
City:
Chicago
State:
Illinois
Zip:
60604
Country:
United States of America
Phone:
312-362-8000
http://
Customer Service Fundamentals
School / Business Name:
Niagara University
Business Discipline:
Customer Service
Special Interest:
Customer Service
Type of Program:
Seminars & Workshops
Available Online:
Yes
Address:
City:
Niagara University
State:
New York
Zip:
14109
Country:
United States of America
Phone:
716-285-1212
http://
Customer Service Suite of Workshops
School / Business Name:
Oswego - SUNY
Business Discipline:
Customer Service
Special Interest:
Customer Service
Type of Program:
Seminars & Workshops
Available Online:
No
Address:
7060 Route 104
City:
Oswego
State:
New York
Zip:
13126-3599
Country:
United States of America
Phone:
315-312-2500
http://
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