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Building Trust with Co-Workers

Posted in Workplace Communication Skills on September 10, 2012
There are (2) comments permalink

 

Building Trust with Co-WorkersDeb Calvert, Workplace Communication Skills Expert Panelist & President, People First Productivity Solutions, just posted an article on our blog titled 'Building Trust with Co-Workers'. 

 

In the article she details 12 dimensions of trust:

 

Competence, Integrity, Consistency, Loyalty, Availability, Fairness, Decision-Making, Follow Through, Openness, Discreteness, Constructive Intent, & Accurate Self-Assessment

 

Deb explains that everyone defines trust differently based on their perspective and background; each dimension can have a different value of importance.

 

So if the definition of trust lies in the eyes of the beholder...

What can you do to be sure you are universally and consistently viewed as someone others can trust?

 

Using the 12 dimensions as a self assessment, which dimensions would you rate high in and which need improvement?

 

Comments (2)

SalesAddict posted on: September 21, 2012

Jen, that is a tough situation.. Especially since she was a friend..it become shard to maintain lines between the two when you have a good team... I always recommend trying to keep a professional separation between the two. Having said that, sometimes it is hard... but I think your point about leading by example, being honest and not reacting at every discussion is a great approach.

Jenfrank posted on: September 16, 2012

Thanks for the article, it brings a good perspective. I had an employee once that I got along with very well, even considered her a friend. However I did not trust anything she said to me. Not that I thought she was lying, but I learned the hard way that she based decisions on emotion, rarely well rounded facts. It was a balance of trusting her ethics & her intentions, but not her decision making ability. For me, leading by example and being honest with her each time she came to me with a crisis was the only way I could see to manage her. I would listen, but never react. I would fact check before commenting with any opnionr. It was tiring. Although I trusted her as a individual...I had trouble trusting her judgement as an employee.

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