Loading

Cross-Functional Learning

 

Our well-rounded business content is designed for Leaders & Managers to implement change with ease & improve accountability amongst their teams. Here you'll find Articles from thought leaders in their fields, have access to practical Business Templates, learn new skills & expand on skills you already have. Stay informed & proactive...Join Us Today!

Join Now

Articles Tagged - TemporaryStaffing

  • #

    September 11, 2013

    Customer Service that is Ready, Willing and Able

    Assessing events that impact your customer service department

    I once asked a manager why he was so calm with so many problems that needed fixing. He told me that he had served in the military.  What he had to deal with then was a matter of life or death.  Now, he didn’t have that kind of pressure.  His challenges were frustrating for sure, but solvable.  I really admired his strength, but I also wondered if he had spent time in his customer service department recently.  To the CSRs it was a war zone full of combative customers, high...Continue reading

    By Lori MillerPosted in Customer Service on September 11, 2013

    There are 0 comments

    Add to My Toolkit

>