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Articles by Claire Laughlin

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    Building a Positive Workplace Through Feedback

    Two Tips For Improving The Way You Give & Receive Feedback

    If you are like millions of other Americans who work full-time, you probably spend more time at work than you spend anywhere else. You probably want your workplace to be a comfortable and positive place where you feel valued and appreciated, and where you can learn, grow and express yourself to others.    Of course, many people don’t have workplaces like that. Unhealthy relationships, power dynamics and downright “bad” behavior poison the climate in some workplaces, making it...Continue reading

    By Claire LaughlinPosted in Communication Skills on December 8, 2013

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    The Art of “Managing Up”

    4 Things You Can Do To Ensure Your Own Success

    If you are a frequent visitor to ManagingAmericans.com, your career is probably on an upward trajectory. You are likely looking to expand your knowledge, integrate new skills, and build new networks. And, if you are a growth-minded professional, chances are you are given new responsibilities and opportunities on a regular basis.   But with these opportunities can come stress and overwhelm. One of my clients recently told me about the struggle he was having after being given a “promotion”...Continue reading

    By Claire LaughlinPosted in Communication Skills on July 28, 2013

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    Curiosity: Asking the Right Questions to Motivate, Manage & Lead

    If you have all the answers, new ideas & creative solutions may get lost.

    By Claire Laughlin, Consultant & Trainer, Leadership 4 Design Don’t you love the feeling of being curious? I associate it with awe, wonder, interest and spark. Imagine a company culture where this feeling exists at all levels, what a great tool to motivate, manage & lead employees. Unfortunately, as we develop our expertise and take on greater levels of responsibility, we often lose the natural instinct or ‘desire to know and learn’. There are three steps you can practice to...Continue reading

    By Claire LaughlinPosted in Communication Skills on March 17, 2013

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    3 Communication Practices That Will Enrich Your Life

    These few skills are the ones that we should practice everyday.

    Just as high quality ingredients make every recipe more nutritious and delicious, a specific set of healthy communication practices can make every relationship more nourishing and life affirming. Read on to learn more about foundational communication practices that will enrich your life.   “Assertiveness for Women.” “Powerful Speech.” “Being Charismatic!” The list of self-help communication titles is endless. And it is true that to be a very competent...Continue reading

    By Claire LaughlinPosted in Communication Skills on February 3, 2014

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    3 Easy Steps To Refine Your Communication Skills & Influence Change

    Developing ‘Communication Appreciation’ Can Reshape Your Relationships At Work

    By Claire Laughlin, Consultant & Trainer, Leadership 4 Design “Words can’t describe it.” This phrase comes to our aid when we have experiences that seem beyond description. But the truth is, when we DO have words to describe things, we are far more capable of making change and learning from our life & business experiences.   Many of us have challenges communicating with others. “I can’t talk to my boss.” “I don’t understand my...Continue reading

    By Claire LaughlinPosted in Communication Skills on April 15, 2013

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    Running Effective Meetings by Mastering 3P’s: Purpose, Process & People

    Learn how the right planning can create better outcomes for your meetings.

    By Claire Laughlin, Consultant & Trainer, Leadership 4 Design Meetings should be dynamic and engaging events that bring the talents and diverse experiences and knowledge of team members to bear on important problems and decisions that must be made. But far too often, they are painful, unnecessary, and a colossal waste of time. If you want to start running effective meetings, you need to start paying attention to three key areas (the 3 Ps) during your meeting planning.  Your efforts will...Continue reading

    By Claire LaughlinPosted in Communication Skills on May 30, 2013

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    4 Key Strategies to Engage Your Employees

    You have more influence over employee engagement than you might think.

    Many managers and supervisors tell me that they wish their employees would be more engaged. They want to see higher degrees of enthusiasm, ownership, commitment and accountability throughout the ranks on a daily basis. Maybe you have felt this way. But as a manager, you have more influence over employee engagement than you might think. Read on to learn 4 ways that you can positively influence employee engagement.    As managers, we dream of having employees that...Continue reading

    By Claire LaughlinPosted in Management on October 27, 2013

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    Claire Laughlin

    Consultant & Trainer, Leadership 4 Design

    Claire Laughlin Consultant & Trainer Leadership 4 Design   Biography   As an independent consultant and trainer with 20 years of diverse experience, Claire Laughlin brings a passion for improving relationships, experience in management, and a relentless dedication to transformation to all of her work. Claire started her career as a college and university communication instructor, and soon found her niche as an organizational trainer and consultant. She is fully committed to working with...Continue reading

    By Claire LaughlinPosted in Communication Skills on July 25, 2013

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    The Power of Radical Ownership

    3 Steps To Overcoming Powerlessness & Overwhelm At Work

    Some days I feel powerless.    It starts with a trigger.    My manager uses “that tone.” My kids “overlook” their home chores. My direct report hasn’t completed the task that I thought was a given. A payment to one of my vendors is late because of an “error in paperwork” that no one called to my attention.    It could be anything. But the feeling is like hearing fingernails drawn down a chalkboard. It’s a low-level kind of...Continue reading

    By Claire LaughlinPosted in Professional Development on August 25, 2013

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    5 Questions Change Agents Use to Move People Forward

    A Guide to Overcoming Resistance to Change

    As leaders and managers we are often in the position of instigating or shepherding change efforts. Whether you are leading a process improvement team, implementing a new policy or system, or even driving cultural changes, you are, in effect, a change agent. You are introducing a new way of doing things, which means adopting new behaviors and letting go of old habits and patterns.    As leaders we have likely cultivated our own change hardiness, which may be one of the reasons we have risen...Continue reading

    By Claire LaughlinPosted in Communication Skills on September 29, 2013

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