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Articles by Emilie Shoop

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    It’s All About The People: Advice For New Managers

    Making the mental shift from your own work to managing the work of others.

    By Emilie Shoop, Creator and Leader of Shoop Training & Consulting People are the key to getting anything done within an organization.  It doesn’t matter if you make widgets or sell magic spells.  Without the people, none of it is possible. One of the biggest challenges for new managers is making the shift from ‘It’s all about the work’ to ‘It’s all about the people’.  Many new managers, if not all, struggle with this shift.  From what...Continue reading

    By Emilie ShoopPosted in Management on April 25, 2013

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    What Are You Focusing On In 2015?

    How have you developed as a leader this last year?

    Now that 2014 has come to a close and 2015 is upon us, we start to do a lot of planning.  It is also a great time for reflection.  As a new manager, what are you focusing on in 2015?   There are plenty of business areas that you will need to focus on for sure.  How about your leadership skills?  How have you developed as a leader this year?  Did you just take on the role of leader, or have you been at it for a while now?   Reflect on 2014 Take a step back and look...Continue reading

    By Emilie ShoopPosted in Leadership & Teambuilding on January 2, 2015

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    Team Building for Two

    How to Conduct Team Building Activities for Small Teams

    Sometimes when an organization is growing or going through changes, the team you may be the new supervisor or manager of includes yourself and only one other person.  Many leaders I’ve seen in this position tend to think that team building, good communication skills, or policies and procedures don’t really apply to them.  Since they are so small, I can see why it might seem like that is the case.  However, no matter how small your team may be, it’s always important to be...Continue reading

    By Emilie ShoopPosted in Management on July 16, 2014

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    Employee Conflict & the Manager’s Role: How to Facilitate Resolution

    13 questions that get employees to work things out & move forward.

    It is easy to learn how to conduct meetings, find your motivational leadership style and seek ways to engage employees.  However, learning to resolve conflict takes a bit of know-how and a bit of practice for most people.  Even after the know-how, most people do not relish the chance to resolve a conflict within their team.     As a first time manager or supervisor, what do you do when faced with an employee conflict that is now your job to help resolve?     First, take a...Continue reading

    By Emilie ShoopPosted in Management on February 7, 2014

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    Managing Conflict: Six Things NOT to Do

    Are you fixing problems on your team or elevating them?

    Many new mangers struggle with how to deal with a conflict on their team.  Many, many seasoned managers struggle even more with how to deal with a conflict.  How you deal with conflicts on your team sets the tone for innovation, progress, and success on your team. To succeed in helping your team resolve conflicts, there are several things you should always do, but perhaps more importantly, there are also things you should avoid.  Here are six ways you could be making a conflict worse, and a...Continue reading

    By Emilie ShoopPosted in Management on June 16, 2014

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    3 Easy Steps to Create a Communication Plan

    How much is the right amount of communication?

    When we move into leadership roles or as teams change, the biggest struggle is often figuring out how to communicate with each other.  We all know that we should communicate more.  We all know how important communication is to have a successful team.  Yet, somehow good communication seems to elude even the most seasoned leaders.   As a new leader, you will definitely succeed faster the sooner you have communication flowing on your new team.  Through working with clients and in my...Continue reading

    By Emilie ShoopPosted in Management on February 27, 2015

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    A First Time Manager’s Guide to Building Self Confidence

    What can you do to build confidence when you don’t have all the answers?

    By Emilie Shoop, Creator and Leader of Shoop Training & Consulting Being a first time manager can be very overwhelming.  What should you do?  What should you avoid?  What systems do you want to put in place?  How should you organize everything?  What is first?  Where is your office?  Who is on your team?  How do you stay on top of it all?   First of all, take a moment to pat yourself on the back.  Becoming a manager for the first time is a great...Continue reading

    By Emilie ShoopPosted in New Employee, Promotion on September 27, 2012

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    3 Focus Strategies For First Time Managers

    New Kid on the Block: Skills for First Time Managers in New Organizations

    By Emilie Shoop, Creator and Leader of Shoop Training & Consulting Sometimes the first opportunity someone gets to step in a supervisor or management role is with a new organization.  Based on your past experiences, you now have been hired to take on a new role with new people.  How do you fit in and begin to lead at the same time?   Any time an individual starts at a new company, there is a learning curve.  What is the culture all about? How do they handle this or that?...Continue reading

    By Emilie ShoopPosted in Management on July 11, 2013

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    Time for a Tough Talk

    Four Steps to Prepare For a Tough Conversation With Your Employee

    Many leaders that I work with really want to focus on external activities.  Perfect planning.  Clear calendars.  Great goals.  It feels like you are getting a lot more done that way, right?   As a new leader, I would love it if you could avoid this trap.  Truly leading your team means that you are not just getting a bunch of work done, but there is harmony in your team.  Communication is clear.  Conflicts are constructive.  Engagement is high.   If you...Continue reading

    By Emilie ShoopPosted in Management on February 26, 2014

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    Don’t Forget to Delegate!

    Whether you are a first time manager or a seasoned pro, delegating is essential to effective management.

    By Emilie Shoop, Creator and Leader of Shoop Training & Consulting Now that you are the manager or supervisor you need to stop doing the work.  Now, I’m not saying you won’t have any work to do!  Sorry, you won’t get off that easy here.  What I am saying, however, is that your role has changed.  It is no longer your job to get the bulk of the work done, but to manage it getting done.  There is a big difference.   Moving into a management role...Continue reading

    By Emilie ShoopPosted in Management on October 21, 2012

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