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Replies for Cross train throughout your organziation.
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Sales
SalesAddict
Joined: April 2012
Posts: 5
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Posted: April 24, 2012 10:48 PM

If you can arrange the opportunity to spend a week learning all of your internal processes by sitting down one week in accounting, one in customer service, one in production, one in shipping/logistics, one in IT, and so on...you will have the ability to not only understand what is happening when your customer places an order, but you will be able to respond to your customer's questions when they have them. You will also have contacts in all areas of the company for when you need to call on them, and most importantly you will sell more! You will sell more because your customers will see that you can influence things for them, making them feel more confident in your company because they have confidence in you.


Sales
Joined: September 2012
Posts: 2
Location:
Posted: September 16, 2012 11:45 AM

RE: Cross train throughout your organziation.
This is a great idea. The only issue is finding the time to do it.

Sales
Joined: September 2012
Posts: 7
Location:
Posted: September 17, 2012 12:17 PM

RE: Cross train throughout your organziation.
I hear you JacobS... I think if you put a plan together and be consistent with when you have the meeting it will become more efficient and part of your new routine. Try every Tuesday at 10am or something like that and just rotate through....I would also recommend you preface the meetings with discussions on what your trying to accomplish, etc. Put agendas together and follow up actions... Once you get a flow of these, I am sure the different departments will see these as very productive.


Sales
Joined: June 2013
Posts: 10
Location:
Posted: June 13, 2013 4:15 AM

RE: Cross train throughout your organziation.
i believe this is the pattern of working.
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