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Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)

Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or read more
Unit Cost: $12.00
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Cost: $12.00
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