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The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization

The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization
First published in 1995, The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of read more
Unit Cost: $24.95
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Cost: $24.95
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