Articles by Emilie Shoop

June 16, 2014

Managing Conflict: Six Things NOT to Do

Are you fixing problems on your team or elevating them?

Many new mangers struggle with how to deal with a conflict on their team.  Many, many seasoned managers struggle even more with how to deal with a conflict.  How you deal with conflicts on your team sets the tone for innovation, progress, and success on your team. To succeed in helping your team resolve conflicts, there are several things you should always do, but perhaps more importantly, there are also things you should avoid.  Here are six ways you could be making a conflict worse, and a...Continue reading

By Emilie ShoopPosted in Management on June 16, 2014

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April 17, 2014

7 Horrible Mistakes You’re Making with Team Communication

Remind your team that communication is critical to everyone’s success.

Effective team communication is critical to your success a leader.  Each member on your team, including you, needs to know what is going on, deadlines, expectations, budgets, and more.  When information is flowing freely, your team is able to reach and exceed goals.   We all get busy.  We all have more than enough work to fill each day.  We all get stressed.  Unfortunately, that is when our communication skills tend to take a backseat to our other priorities.   Here...Continue reading

By Emilie ShoopPosted in Management on April 17, 2014

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March 17, 2014

15 Things Your Boss Wishes You Knew About Being A First Time Manager

A Guide for First Time Managers & a Resource for Those That Lead Them

There is a lot to learn when becoming a manager for the first time.  If you are lucky, you will get ample training to get you up to speed on your company’s policies and procedures.  However, if you are like most first time managers, you will learn as you go.     To help you get ahead faster, here are 15 things your boss wishes you knew about being a first time manager.   15 Things Your Boss Wishes You Knew About Being A First Time Manager   1. Start...Continue reading

By Emilie ShoopPosted in Management on March 17, 2014

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February 26, 2014

Time for a Tough Talk

Four Steps to Prepare For a Tough Conversation With Your Employee

Many leaders that I work with really want to focus on external activities.  Perfect planning.  Clear calendars.  Great goals.  It feels like you are getting a lot more done that way, right?   As a new leader, I would love it if you could avoid this trap.  Truly leading your team means that you are not just getting a bunch of work done, but there is harmony in your team.  Communication is clear.  Conflicts are constructive.  Engagement is high.   If you...Continue reading

By Emilie ShoopPosted in Management on February 26, 2014

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February 7, 2014

Employee Conflict & the Manager’s Role: How to Facilitate Resolution

13 questions that get employees to work things out & move forward.

It is easy to learn how to conduct meetings, find your motivational leadership style and seek ways to engage employees.  However, learning to resolve conflict takes a bit of know-how and a bit of practice for most people.  Even after the know-how, most people do not relish the chance to resolve a conflict within their team.     As a first time manager or supervisor, what do you do when faced with an employee conflict that is now your job to help resolve?     First, take a...Continue reading

By Emilie ShoopPosted in Management on February 7, 2014

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December 10, 2013

Three Steps to Resolving Conflict On Your Team

There’s a conflict, now what

As a new manager or supervisor, I think the most dreaded day is the first time it’s YOUR job to resolve a conflict on your team.  Now you have people coming to you for the answer and guidance.  You may have had that a little bit before and have some experience giving out advice, if so, great!  However, it is different as the leader of the team.    How you handle the conflict on your team sets the tone for how things will go moving forward. Recently, I had a client reach...Continue reading

By Emilie ShoopPosted in Management on December 10, 2013

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November 12, 2013

Engaging Your Employees…Clear Expectations

Get people to work hard for you, regardless if you are in the room.

The small IT Company that I once worked for had a ton of potential.  But after awhile I realized almost everyone was unhappy.  There was a lot of solidarity and “stick it to the man” mentality.  Being new to the organization, I approached my manger and the owner about the concerns I had about the level of unhappiness in this tiny business…we’re talking 15 people…and I was shocked at their response!     To them it was all the employees’ fault...Continue reading

By Emilie ShoopPosted in Management on November 12, 2013

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October 17, 2013

How To Avoid Putting On A Costume At Work

3 simple steps to be true to who you are as you step in the door at work.

Does how you act at home or outside of work, match how you are at work?    Are you nice, funny, and relaxed at home but mean, straight laced, and stiff at work?    At home are you easy to approach, but at work people are afraid to ask you questions?   As I’ve been working with clients lately, I’ve noticed something interesting.  Somewhere along the line, people got the impression that when they moved into their new role as a manager or supervisor, they needed...Continue reading

By Emilie ShoopPosted in Management on October 17, 2013

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September 19, 2013

7 Steps You Can Take to Make Your Team More Productive

What Works for Your Team?

As a first time manager, you have a lot to learn about leading and managing your team.  A LOT.  Unfortunately, the one thing I see new managers overlooking time and time again is that you have a whole team to help you in that process.  The team knows the work that is being done, the work that needs to be done, what works and what doesn’t.     When I became a manager for the first time, I wanted to do everything right.  I wanted to hold the right meetings, the right...Continue reading

By Emilie ShoopPosted in Management on September 19, 2013

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July 21, 2013

Emilie Shoop

Creator and Leader, Shoop Training & Consulting

Emilie Shoop Creator and Leader Shoop Training & Consulting   Biography   Mission: To help you develop people skills for success and create powerful connections through leadership, team building, and employee engagement!  Emilie Shoop is a sought after Coach, Mompreneur, Strategist, Mentor, Speaker, Author, Trainer, Business Consultant, and Creator and Leader of Shoop Training & Consulting. She is an eternal networker who never meets a stranger.  With 15+ years of...Continue reading

By Emilie ShoopPosted in Management on July 21, 2013

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