Expert Panel

Common job issues and solutions in Sales

Helping a customer that has had a bad previous experience & trying to get them to buy from you again.


Take the extra time needed to answer all questions and give honest feedback.  This may include getting others from your organization involved in the response such as operations, quality or logistics.  Focus the customer on buying an updated product.  Reconnect with them on new innovations whether it be product or service related.


What is your primary objective during an initial sales call?