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Articles Tagged - CallScripting

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    October 22, 2013

    Customer Service Management Lessons from The Karate Kid

    How you can be more like Mr. Miyagi with your customer service department.

    “Wax on- wax off!”  Admit it. The original Karate Kid movie is great.  In it good triumphs over evil and the mean people get their just deserts.  I somehow feel more motivated to fight the good fight myself after watching a rerun.  I have secretly wished that I had a Mr. Miyagi in my life; someone who could impart wisdom for all of life’s trials and keep me accountable to doing the right thing.   In the movie, young Daniel did not understand the value of waxing...Continue reading

    By Lori MillerPosted in Customer Service on October 22, 2013

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