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Articles Tagged - Leadership

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    October 17, 2013

    How To Avoid Putting On A Costume At Work

    3 simple steps to be true to who you are as you step in the door at work.

    Does how you act at home or outside of work, match how you are at work?    Are you nice, funny, and relaxed at home but mean, straight laced, and stiff at work?    At home are you easy to approach, but at work people are afraid to ask you questions?   As I’ve been working with clients lately, I’ve noticed something interesting.  Somewhere along the line, people got the impression that when they moved into their new role as a manager or supervisor, they needed...Continue reading

    By Emilie ShoopPosted in Management on October 17, 2013

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    October 15, 2013

    Asking Questions with Purpose – Tools for Effective Selling

    An Interview with Deb Calvert, author, executive coach, facilitator, Master Sales Coach, Master Trainer and expert in Sales Leadership and Productivity Solutions.

    I am inspired by my recent discussion with Deb Calvert, President & Founder of People First Productivity Solutions.  Inspired by the way she depicts the simplicity of selling, a topic that so many of us stress over, struggle to achieve, over complicate and most importantly…need to build our businesses.  Her curiosity and tenacity over the last 25 years to document sales methods-what works, what doesn’t and why, has brought her to a point where we can all benefit.  No matter...Continue reading

    By Dan WoodsPosted in Sales & Business Development on October 15, 2013

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    October 13, 2013

    The Weight of Your Words

    Your words have weight. That’s why you should wait to speak them.

    As a senior-level manager, your words are weightier than they used to be. When you speak, people listen and respond. This is both a blessing and a curse.   Of course, it’s helpful that your words (backed by your authority) are taken seriously and compel action. But there’s another side of the coin to consider. Do people sometimes put more stock in what you say than what you intended?   This can happen when you forget your role and speak casually about almost any topic. I recently...Continue reading

    By Deb CalvertPosted in Leadership & Teambuilding on October 13, 2013

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    October 10, 2013

    How Best-In-Class Companies Hire Differently

    Learn to distinguish pegs and holes to determine how they match against success.

    I heard someone comment the other day about round pegs not fitting in square holes and it reminded me of a specific area where confusion exists in hiring.   Most people know that square pegs won’t fit in round holes. That’s easy.    Obviously, square pegs fit in square holes and round pegs fit in round holes. That’s even easier.   But round pegs will generally fit in square holes – they just don’t fully occupy them.    What does this have...Continue reading

    By Joseph SkurskyPosted in Human Resources on October 10, 2013

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    October 6, 2013

    The Changing Role of Human Resources

    Effective Human Resources Management Involves All Leaders & Managers

    A little over three decades ago as a young undergraduate I made a decision to pursue a career in what at that time was called Personnel Management. Unlike many of my peers it was a cognitive decision. I believed that there was something fundamentally flawed in how we viewed the relationship between employers and employed.   Candidly my academic advisors weren’t terribly supportive. They encouraged me to have a backup plan in case I wasn’t able to find meaningful employment. I took their...Continue reading

    By Mark HerbertPosted in Human Resources on October 6, 2013

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    October 1, 2013

    Coaching for Success-A Guide for Leaders, Managers & HR Professionals

    Three Phases of Effective Coaching Within Organizations

    Frequently in the business environment we assess managerial capabilities based upon that individual’s ability to be a successful coach. The definition of being a coach can take on many meanings. However all can be summarized as simply; coaching is a set of practices, means and methods, designed to unlock a person’s potential to maximize their own performance.    The purpose of this article is to expand on this definition and explore several fundamentals and approaches to coaching,...Continue reading

    By David ShafferPosted in Management on October 1, 2013

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    September 29, 2013

    5 Questions Change Agents Use to Move People Forward

    A Guide to Overcoming Resistance to Change

    As leaders and managers we are often in the position of instigating or shepherding change efforts. Whether you are leading a process improvement team, implementing a new policy or system, or even driving cultural changes, you are, in effect, a change agent. You are introducing a new way of doing things, which means adopting new behaviors and letting go of old habits and patterns.    As leaders we have likely cultivated our own change hardiness, which may be one of the reasons we have risen...Continue reading

    By Claire LaughlinPosted in Communication Skills on September 29, 2013

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    September 24, 2013

    Three Tough Decisions All International Managers Face

    How often should an international manager rely on corporate norms?

    International managers need to address many situations throughout tenures, some expected and others not so.  Multi-national companies send international managers to destinations quite often ‘unseen’ or ‘rarely visited’ and hence hold limited knowledge of the reality of doing business on the ground.  In fact, it is not uncommon for International Managers to experience something very different from the picture painted during the transfer/promotion process, with this...Continue reading

    By Debbie NicolPosted in International Management on September 24, 2013

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    September 22, 2013

    React or Respond? For Goodness Sake, Choose Respond!

    Four Components of "Whole Communication"

    Instructions to create messages that destroy value: Open mouth, insert foot.  Instructions to create positive messages that create value: Open mind, open mouth.   I know the former sounds familiar to you.  Have you ever thought about the latter?  That’s the difference between REACTING and RESPONDING.  Responding takes a little time to plan and process, reacting takes no time at all.  Just feel free to pop off!   I’d be realistic and reduce my...Continue reading

    By Sherri PetroPosted in Communication Skills on September 22, 2013

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    September 19, 2013

    7 Steps You Can Take to Make Your Team More Productive

    What Works for Your Team?

    As a first time manager, you have a lot to learn about leading and managing your team.  A LOT.  Unfortunately, the one thing I see new managers overlooking time and time again is that you have a whole team to help you in that process.  The team knows the work that is being done, the work that needs to be done, what works and what doesn’t.     When I became a manager for the first time, I wanted to do everything right.  I wanted to hold the right meetings, the right...Continue reading

    By Emilie ShoopPosted in Management on September 19, 2013

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