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Posts for June 13, 2012

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    June 13, 2012

    14 Steps to Using Surveys As Powerful Communication Tools

    Are you asking the right questions before making decisions?

    There are several great online survey templates you can use for standard measurements such as employee reviews, customer satisfaction surveys, product ratings and many others.  My message to you, however, is to go outside of those templates and understand that a survey, in its simplest form, is a communication tool that serves three important purposes: It allows you to ask consistent questions in order to see a trend of answers. It provides data points you can use to make informed decisions. It...Continue reading

    By Lisa WoodsPosted in Communication Skills on June 13, 2012

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