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Posts for August 20, 2013

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    August 20, 2013

    What Is World Class Customer Service?

    10 “Must Haves” That Buyer’s Expect From Your Sales Force

    Professional sellers know that it’s both easy to do and imperative not to do. Taking a customer for granted and assuming current customers will always be customers is short-sighted and irresponsible in selling. When customers begin to feel unappreciated, as if they are just one of many and only as valuable as their last order… It’s then that customer dissatisfaction can lead to customer attrition.   Keeping customers starts with keeping customers satisfied.   But top...Continue reading

    By Deb CalvertPosted in Sales & Business Development on August 20, 2013

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