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Posts for September 29, 2013

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    September 29, 2013

    5 Questions Change Agents Use to Move People Forward

    A Guide to Overcoming Resistance to Change

    As leaders and managers we are often in the position of instigating or shepherding change efforts. Whether you are leading a process improvement team, implementing a new policy or system, or even driving cultural changes, you are, in effect, a change agent. You are introducing a new way of doing things, which means adopting new behaviors and letting go of old habits and patterns.    As leaders we have likely cultivated our own change hardiness, which may be one of the reasons we have risen...Continue reading

    By Claire LaughlinPosted in Communication Skills on September 29, 2013

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