Cross-Functional Learning


Our well-rounded business content is designed for Leaders & Managers to implement change with ease & improve accountability amongst their teams. Here you'll find Articles from thought leaders in their fields, have access to practical Business Templates, learn new skills & expand on skills you already have. Stay informed & proactive...Join Us Today!

Join Now

Articles Tagged - Buyers

  • #

    August 20, 2013

    What Is World Class Customer Service?

    10 “Must Haves” That Buyer’s Expect From Your Sales Force

    Professional sellers know that it’s both easy to do and imperative not to do. Taking a customer for granted and assuming current customers will always be customers is short-sighted and irresponsible in selling. When customers begin to feel unappreciated, as if they are just one of many and only as valuable as their last order… It’s then that customer dissatisfaction can lead to customer attrition.   Keeping customers starts with keeping customers satisfied.   But top...Continue reading

    By Deb CalvertPosted in Sales & Business Development on August 20, 2013

    There are 4 comments

    Add to My Toolkit

  • #

    June 18, 2013

    10 Surefire Ways to Get More Callbacks from Your Sales Prospects

    If buyers avoid your calls, your process may be part of the problem.

    By Deb Calvert, President, People First Productivity Solutions It's not your imagination. It isn't only you. There isn't some new problem with your product, your company, or even your sales process. What's changed, for you and virtually every other seller, is your buyer. All buyers are immensely more empowered than they have ever been at any other time in history. In fact, buyers are so empowered that many don't even realize when and why they need sellers. That's why they avoid your...Continue reading

    By Deb CalvertPosted in Sales & Business Development on June 18, 2013

    There are 6 comments

    Add to My Toolkit