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Articles Tagged - Communication

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    March 14, 2021

    How To Develop An Emotionally Intelligent Organization

    The Power of Giving Your Organization a Voice

    Over the last few months I’ve spent a lot of time talking with executives about emotional intelligence and the impact it has on results.  One individual whom I would deem as highly emotionally intelligent expressed disappointment in his own executive peer group. During their recent strategy session the dialog was focused on results, structural reasons for results, external market reasons for results, any reason for results that did not require an understanding or accountability for what is...Continue reading

    By Lisa WoodsPosted in Professional Development on March 14, 2021

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    February 27, 2015

    3 Easy Steps to Create a Communication Plan

    How much is the right amount of communication?

    When we move into leadership roles or as teams change, the biggest struggle is often figuring out how to communicate with each other.  We all know that we should communicate more.  We all know how important communication is to have a successful team.  Yet, somehow good communication seems to elude even the most seasoned leaders.   As a new leader, you will definitely succeed faster the sooner you have communication flowing on your new team.  Through working with clients and in my...Continue reading

    By Emilie ShoopPosted in Management on February 27, 2015

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    October 1, 2014

    Why Being Transparent Is So Important in Leadership Roles

    Here’s a three-step formula for you to use in becoming more transparent.

    Transparency has also been called “the currency of trust.”    As you know, trust is the foundation of any relationship. As transparency increases, trust increases. And the converse is also true.    Transparency starts with opening up the lines of communication and sharing. You offer and receive information and, as you do, mutual trust increases. As you are more transparent, trust grows and the strength of the relationship grows, too.    When a relationship...Continue reading

    By Deb CalvertPosted in Leadership & Teambuilding on October 1, 2014

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    August 20, 2014

    Grow Up to be Big and Strong: Define Your Strengths

    Three things we can do to grow up & make the most of our strengths.

    When a parent wanted you to eat your vegetables, were you told something like, “Don’t you want to grow up big and strong?”  Mine certainly did. We put a lot of emphasis on being strong -- and for good reason.  Being strong is as old as the biblical Samson.  Being strong indicates we are healthy.  Being strong means we have a shot at being Superman, Superwoman or simply super.  Being strong while communicating says we get our point across.    Donald O....Continue reading

    By Sherri PetroPosted in Professional Development on August 20, 2014

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    January 17, 2014

    Marketing in the ‘New Normal’: Inspiration from fairy tales & fables

    5 Marketing Analogies That Can Improve Your Business

    It’s no longer round the corner. It’s here.     We are wading through it… neck deep… feeling for pointers, directions and clues to help us move in the right direction.   Marketing in the ‘new normal’ has surely got us all worked up. And there are no signs of the challenges letting up.   What do we do?   Regress, I suggest, into childhood. Into the land of fairytales and fables.   No, seriously! Marketing analogies can be found...Continue reading

    By Karthik NagendraPosted in Marketing & Innovation on January 17, 2014

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    January 14, 2014

    7 Mini Conversations to Have with Your Team

    Important discussion topics for effective managers.

    I am rarely shocked anymore when a client tells me they aren’t clear on the key deliverables of his or her job. Or that they don’t have regular conversations with their manager. Or that the relationship is difficult.    As a manager you must be able to deliver results by working with and through other people. So part of becoming a great manager, is developing good relationships with your employees. Relationships are how work gets done in today’s workplace.    One...Continue reading

    By Lea McLeodPosted in Management on January 14, 2014

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    January 12, 2014

    Crafting Your Own Personal Leadership Philosophy

    What It Takes To Be Credible As A Leader

    “Stand upright, speak thy thoughts, declare The truth thou hast, that all may share. Be bold. Proclaim it everywhere. They only live who dare.”  - Voltaire   To be effective and inspiring as a leader, you must do what Voltaire describes in this quatrain.  Developing a Personal Leadership Philosophy (PLP) will empower you to declare YOUR truth and stand tall within it, to operate from a position of strength that ennobles you.    It is a common practice in all...Continue reading

    By Deb CalvertPosted in Leadership & Teambuilding on January 12, 2014

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    January 5, 2014

    Talk to Me In Pictures

    Learn to Connect with Younger Bosses, Employees & Customers

    Quick. Think fast. What’s your first thought when I say “workplace communication?”    Did you think of written communication like texts, emails, memos, policies or reports?  Did you think of verbal communication like phone calls, meetings, one-on-ones or the grape vine?  Perhaps workplace miscommunication -- a conflict, a rant or your boss’ nonverbals during your last interaction – popped into your mind.      I’d wager that if I ask...Continue reading

    By Sherri PetroPosted in Communication Skills on January 5, 2014

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    October 13, 2013

    The Weight of Your Words

    Your words have weight. That’s why you should wait to speak them.

    As a senior-level manager, your words are weightier than they used to be. When you speak, people listen and respond. This is both a blessing and a curse.   Of course, it’s helpful that your words (backed by your authority) are taken seriously and compel action. But there’s another side of the coin to consider. Do people sometimes put more stock in what you say than what you intended?   This can happen when you forget your role and speak casually about almost any topic. I recently...Continue reading

    By Deb CalvertPosted in Leadership & Teambuilding on October 13, 2013

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    September 22, 2013

    React or Respond? For Goodness Sake, Choose Respond!

    Four Components of "Whole Communication"

    Instructions to create messages that destroy value: Open mouth, insert foot.  Instructions to create positive messages that create value: Open mind, open mouth.   I know the former sounds familiar to you.  Have you ever thought about the latter?  That’s the difference between REACTING and RESPONDING.  Responding takes a little time to plan and process, reacting takes no time at all.  Just feel free to pop off!   I’d be realistic and reduce my...Continue reading

    By Sherri PetroPosted in Communication Skills on September 22, 2013

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