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Articles by Emilie Shoop

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    7 Horrible Mistakes You’re Making with Team Communication

    Remind your team that communication is critical to everyone’s success.

    Effective team communication is critical to your success a leader.  Each member on your team, including you, needs to know what is going on, deadlines, expectations, budgets, and more.  When information is flowing freely, your team is able to reach and exceed goals.   We all get busy.  We all have more than enough work to fill each day.  We all get stressed.  Unfortunately, that is when our communication skills tend to take a backseat to our other priorities.   Here...Continue reading

    By Emilie ShoopPosted in Management on April 17, 2014

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    Emotional Intelligence as a New Leader

    4 Ways to Boost Your Emotional Intelligence

    Many studies have been performed showing us that your EQ (Emotional Quotient) is a better predictor for your success in business and life than your IQ.  What we have also found over the years is that you can work to grow your EQ over time.  Your Emotional Intelligence as a new leader gets tested almost immediately.  Continuing to work on improving not only your Emotional Intelligence, but the EI of your team will greatly improve the results of your team.   One client of mine had begun...Continue reading

    By Emilie ShoopPosted in Leadership & Teambuilding on March 10, 2015

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    Emotional Intelligence for the New Leader

    Using Emotional Intelligence to Manage Criticism: 4 Actions You Can Take

    By Emilie Shoop, Creator and Leader of Shoop Training & Consulting The concept of Emotional Intelligence was popularized in 1996 by author Daniel Goleman in his bestselling book entitled Emotional Intelligence.  Through both brain and behavioral research, Goleman makes the case that rather than IQ or technical skills, Emotional Intelligence is a better predictor for success especially in leadership.  What does that mean for you?  It means that how you approach life and handle...Continue reading

    By Emilie ShoopPosted in Management on March 24, 2013

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    First Line Managers Set the Tone for Team Culture

    Don't Make This Silly Mistake With Your Culture

    First time supervisors or managers are at the mercy of the organization as a whole when it comes to creating a great team culture to work in.    Wrong!    The biggest, silliest mistake I see new leaders making is:   Thinking they have nothing to do with the culture That they can’t make a difference That their job is to just keep doing things the way they have always been done.   From large studies like Gallup Polls, to many smaller surveys through job...Continue reading

    By Emilie ShoopPosted in Management on July 2, 2014

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    3 Little Changes that will Make a Big Difference With Your Feedback

    Follow these simple tips to accelerate your results.

    "I want your feedback"   We all say it.  We all think we want it.  We all are surprised when we don’t hear anything.   According to dictionary.com feedback can be defined as “a reaction or response to a particular process or activity” and taken further to “evaluative information derived from such a reaction or response.”  I was surprised at how simple, yet not really helpful the definition was.  We always think of feedback being a lot more...Continue reading

    By Emilie ShoopPosted in Management on October 8, 2014

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    Skills Of A Good Manager - Putting Out Fires

    Here Are 5 Ways to Put Out Fires As A New Manager

    By Emilie Shoop, Creator and Leader of Shoop Training & Consulting When you step into your role as manager, there is a lot to learn, a lot to do, and it is easy to get overwhelmed.  Almost everyone will tell you that the skills required by managers to learn right away include how to delegate effectively, manage your time wisely, focus on strategic direction, and so on.  So will I.  No matter what else is going on, all of those skills are crucial to your...Continue reading

    By Emilie ShoopPosted in Management on January 17, 2013

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    It’s OK to Close the Door

    Let everyone know what your closed door means.

    With all the push for open communication, and an inviting environment in the workplace, there is a lot of pressure for the first time leader to always be available.  I want to let you in on a secret that is not shared very often nowadays…It’s OK to close the door.  There is a lot of work for you to get done in the leadership role, even though you are managing those who are doing the work.   Some of my clients get themselves so overwhelmed and overworked because they never get...Continue reading

    By Emilie ShoopPosted in Management on June 17, 2015

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    Emilie Shoop

    Creator and Leader, Shoop Training & Consulting

    Emilie Shoop Creator and Leader Shoop Training & Consulting   Biography   Mission: To help you develop people skills for success and create powerful connections through leadership, team building, and employee engagement!  Emilie Shoop is a sought after Coach, Mompreneur, Strategist, Mentor, Speaker, Author, Trainer, Business Consultant, and Creator and Leader of Shoop Training & Consulting. She is an eternal networker who never meets a stranger.  With 15+ years of...Continue reading

    By Emilie ShoopPosted in Management on July 21, 2013

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    Three Steps to Resolving Conflict On Your Team

    There’s a conflict, now what

    As a new manager or supervisor, I think the most dreaded day is the first time it’s YOUR job to resolve a conflict on your team.  Now you have people coming to you for the answer and guidance.  You may have had that a little bit before and have some experience giving out advice, if so, great!  However, it is different as the leader of the team.    How you handle the conflict on your team sets the tone for how things will go moving forward. Recently, I had a client reach...Continue reading

    By Emilie ShoopPosted in Management on December 10, 2013

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    7 Steps You Can Take to Make Your Team More Productive

    What Works for Your Team?

    As a first time manager, you have a lot to learn about leading and managing your team.  A LOT.  Unfortunately, the one thing I see new managers overlooking time and time again is that you have a whole team to help you in that process.  The team knows the work that is being done, the work that needs to be done, what works and what doesn’t.     When I became a manager for the first time, I wanted to do everything right.  I wanted to hold the right meetings, the right...Continue reading

    By Emilie ShoopPosted in Management on September 19, 2013

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