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Cross-Functional Learning

 

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    May 12, 2013

    The Difference Between Price & Value: Create A Profitable Balance

    Learn to close more sales without discounting price.

    By Deb Calvert, President, People First Productivity Solutions It is imperative that every professional seller understand the difference between price and value. Many do not. Instead, sellers often use these words interchangeably. They use words like “value” to signify the cost of an item. This blurs the lines between value and cost or investment.   When value and price are thought to be one and the same, the inevitable result is that value gets diluted.The other components of...Continue reading

    By Deb CalvertPosted in Sales & Business Development on May 12, 2013

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    May 9, 2013

    Three Ways To Bring The Spice Of Opinion Into Your Next Presentation

    Why do so many of us feel it's best to avoid sharing our opinions?

    By Peter Paskale, Writer, Coach & Trainer, The Presenters' Blog  Every time you make a presentation, you commit a blatant act of opinion, and that's good. That's exactly as it should be. Opinion makes challenging. Opinion makes distinctive. Opinion makes memorable.   As business presenters however, we try to stick to the facts, and do all that we can to eliminate any accusation of speaking from opinion. Nobody wants to be accused of being "opinionated", and that makes us shy. To be seen as...Continue reading

    By Peter PaskalePosted in Communication Skills on May 9, 2013

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    May 7, 2013

    To Be More Effective, Be More Reflective – The Art Of Mirroring

    Reflecting The Words, Mood, Behaviors & Gestures Of Others To Be More Effective In Your Job

    By Deb Calvert, President, People First Productivity Solutions In the workplace, there are many situations in which it would benefit us to put other people at ease. But that's not always easy to do. So here's the simple psychological technique you can use. It's one you've already mastered, because we all do this naturally with the people we are closest to.   This technique can come in handy when you need to establish rapport with someone. It helps to ease tensions when a conflict is brewing....Continue reading

    By Deb CalvertPosted in Communication Skills on May 7, 2013

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    May 5, 2013

    Managing Risk Through Effective Project Management

    The Service Industry’s Approach to Managing Risk

    By David Shaffer, Business Advisor & Executive Coach, David Shaffer Consulting LLC Over the past 20 plus years of working with clients in multiple industries, a common concern at the executive level repeatedly finds its way into discussions. How do we manage risk while striving to push our organization to maximize its performance and at the same time assure there is no significant impact in customer service and quality? Interestingly, this is a similar question that is addressed by the investment...Continue reading

    By David ShafferPosted in Leadership & Teambuilding on May 5, 2013

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    May 3, 2013

    Best In Class Sourcing: 5 Actions That Put Your Money to Work

    What Happened to Strategic Profit Building?

    In today’s economic environment companies must take control of how their money is being put to work.  Although many believe they are already doing this by slicing headcount, restricting or eliminating bonuses and cutting operational costs, these short term cost cutting initiatives are just that, short term.  They generate profits but often lead to damage over the medium and long term because they lack the strategic focus needed to generate real revenue growth.   The Pros & Cons...Continue reading

    By Julie BrignacPosted in Purchasing & Supply Chain on May 3, 2013

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    April 30, 2013

    3 Tips For Integrating Corporate Culture Into Developing Nations

    How does your leadership approach change from country to country?

    By Debbie Nicol, Managing Director, 'business en motion" Developing nations are just that – developing!  Similar to a child, as he or she develops, time is spent gathering information, experiencing different perspectives, receiving guidance, strengthening foundations and making choices that will provide a road to their desired future. This process is no different for developing nations.  International organizations must take all of this into consideration when they establish...Continue reading

    By Debbie NicolPosted in International Management on April 30, 2013

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    April 29, 2013

    Bridge The Gap Between Employee Needs & Employer Expectations

    Do You Lack The Tools & Resources To Do Your Job Effectively?

    From time to time we survey business professionals regarding challenges they face.  One of the most common responses is that they lack the tools & resources to do their jobs effectively.  This struggle spans all job levels and departmental functions, and most definitely impacts your own organization, possibly starting with you.  So what can you do to personally overcome this obstacle, and what can you as a manager or business leader do to proactively use this challenge as an opportunity...Continue reading

    By Lisa WoodsPosted in Professional Development on April 29, 2013

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    April 26, 2013

    OMG, We Need to Establish Work Text-iquette

    4 Tips To Ensure We Are Using This Viable Business Communication Channel Well

    By Sherri Petro, President of VPI Strategies & California Miramar University (CMU) Professor We all know texting and driving is a monumentally bad combination.  What about texting and working?  This is not in reference to texting personally while at work, it’s about using texting as a viable communication channel in our organizations.  How do we use it well?  While HR departments have been modifying their e-policies for use of personal texting, we don’t see much on how...Continue reading

    By Sherri PetroPosted in Communication Skills on April 26, 2013

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    April 25, 2013

    It’s All About The People: Advice For New Managers

    Making the mental shift from your own work to managing the work of others.

    By Emilie Shoop, Creator and Leader of Shoop Training & Consulting People are the key to getting anything done within an organization.  It doesn’t matter if you make widgets or sell magic spells.  Without the people, none of it is possible. One of the biggest challenges for new managers is making the shift from ‘It’s all about the work’ to ‘It’s all about the people’.  Many new managers, if not all, struggle with this shift.  From what...Continue reading

    By Emilie ShoopPosted in Management on April 25, 2013

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    April 24, 2013

    Hire Hard, Manage Easy: Committing to Higher Standards of Hiring

    Learn to cast a smaller net to attract & interview the best people.

    By Joseph Skursky, President of Market Leader Solutions Hiring the right people is a difficult task when the result you seek is to onboard individuals that will fit nicely into the culture, are easy to manage and have a positive impact on the business’s profitability.  That is the ideal outcome right?  But how many times do you, as a manager, HR professional or recruiter, use this criterion as the basis for your hiring process?  Although most people like the “motto”...Continue reading

    By Joseph SkurskyPosted in Human Resources on April 24, 2013

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