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Expert Panel

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First Time Manager or Supervisor Discussions

Posted on May 22, 2013
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Now that you are a boss, did you have to transition your relationships from friends to employees?    How did it go?  Where there/are there any bumps in the road?   We would love to hear from...(more)

Posted on April 26, 2013
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Stepping into management requires a shift in your thinking.  Up until now, you were likely rewarded for producing. If you were in sales, you sold a lot. If you were in production, you made a lot of items. If you were an analyst, you identified...(more)

Posted on March 24, 2013
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Let's face it, hearing that someone does not like what you are doing, or that they think you should be working differently, is difficult to listen to.   How you manage yourself and your response in the face of criticism is an important measure of...(more)

Posted on February 20, 2013
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All Managers have an inherent power that comes with the title.  Some people do things to cultivate it for the good of the team, others do things to take advantage of it for the good of themselves.  Do you know which bucket you fall into as a...(more)

Posted on January 17, 2013
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It is hard to imaging all of the problems that can arise in your department when you take over as manager for the first time.  Learning to deal with those fires is an opportunity to set the stage for the type of manager you plan to be, and set the...(more)

Posted on November 19, 2012
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It seems like a simple task, but getting to know your employees takes skill and follow-through.  It is not enough to meet with your team, getting to know the individuals will help you determine what motivates them and how you should interact with...(more)

Posted on October 24, 2012
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Delegating is one of the hardest tasks for New Managers.  Giving up what you are used to doing and entrusting it to others is really difficult, but why?  Emilie Shoop examines five reasons Managers neglect this task in her recent article...(more)

Posted on September 27, 2012
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You have become a new manager...Congratulations.  So what can you do to build confidence when you don’t have all the answers?  In her recent article, Emilie Shoop, our Expert Panelist and Creator of Shoop Training & Consulting,...(more)

Posted on July 5, 2012
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It does not matter what kind of background you come from, or the area of the business you are working in.  Everyone who becomes a manager or supervisor for the first time is put in the same position.  It is exciting and nerve racking at the...(more)

Posted on February 14, 2012
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Cindy spent the last four years as a customer service representative at a manufacturing company.  She has always done well in her job and became close friends with some of her co-workers.  When the customer service manager announced he would...(more)

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