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Our well-rounded business content is designed for Leaders & Managers to implement change with ease & improve accountability amongst their teams. Here you’ll find Articles from thought leaders in their fields, have access to practical Business Templates, learn new skills from On-Demand Webinars & connect to our Expert Panel to answer your organizational challenges. Stay informed & proactive…Join Us Today!

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    July 23, 2014

    Selling in a VUCA World

    How do sales professionals adapt to rapid change?

    Ever feel like you have whiplash as a result of the jarring changes and conflicting directions you’re getting from your customers and your company?   You’re not alone.   The swift acceleration of change and the constant struggle to keep up with it (let alone get ahead of it!) causes everyone, at times, to feel like the silver ball inside a pinball machine. Your sales leaders and support departments are in reactive mode, zinging around at lightning speed as they accommodate and...Continue reading

    By Deb CalvertPosted in Sales & Business Development on July 23, 2014

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    July 16, 2014

    Team Building for Two

    How to Conduct Team Building Activities for Small Teams

    Sometimes when an organization is growing or going through changes, the team you may be the new supervisor or manager of includes yourself and only one other person.  Many leaders I’ve seen in this position tend to think that team building, good communication skills, or policies and procedures don’t really apply to them.  Since they are so small, I can see why it might seem like that is the case.  However, no matter how small your team may be, it’s always important to be...Continue reading

    By Emilie ShoopPosted in Management on July 16, 2014

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    July 10, 2014

    Working With Millennials: Turn Your Frustration Into Results

    Are you struggling with how to lead and manage Millennials?

    Recently I was walking through the lobby of my office building when I overheard a mother at the reception desk encouraging her twenty-something year old son about an impending job interview.  The mother said, “Look her in the eyes, sit up straight and believe you can get this job! They need someone as amazing as you. Text me once you come out, and I will bring the car to the front door."   Minutes later that same son was introduced to me as the interview candidate for a new position we...Continue reading

    By Jayne JenkinsPosted in Management on July 10, 2014

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    July 7, 2014

    Leading in a VUCA World

    Management Challenges in the New Age

    In the good old days (or so they tell me), senior managers could thoroughly research an issue and deliberate on the pros and cons before reaching a sound decision. Those decisions became precedents, clearly defining a path and eliminating the guesswork. The pace of change was measured, controlled by the leader’s preferences and the team’s capacity and capabilities. Those days are gone forever. The Center for Creative Leadership has coined a new term – VUCA – to describe the...Continue reading

    By Deb CalvertPosted in Management on July 7, 2014

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    July 2, 2014

    First Line Managers Set the Tone for Team Culture

    Don't Make This Silly Mistake With Your Culture

    First time supervisors or managers are at the mercy of the organization as a whole when it comes to creating a great team culture to work in.    Wrong!    The biggest, silliest mistake I see new leaders making is:   Thinking they have nothing to do with the culture That they can’t make a difference That their job is to just keep doing things the way they have always been done.   From large studies like Gallup Polls, to many smaller surveys through job...Continue reading

    By Emilie ShoopPosted in Management on July 2, 2014

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    July 1, 2014

    How Can a Leader Avoid Accidental Indignities?

    Here are some starter questions to consider in your self-assessment:

    Dignity means worthy of honor and respect, having merit. It stems from the Latin dignitas meaning “equivalent to.” Dignifying others means to confer honor or dignity or to ennoble them. It means showing respect for another’s worth and acknowledging each person as equivalent to every other person.    As leaders, we’d all agree that it’s important to dignify others.    But what others? And why? In what ways? And just what does it mean to dignify...Continue reading

    By Deb CalvertPosted in Leadership & Teambuilding on July 1, 2014

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    June 25, 2014

    How to Become an Authentic Leader

    Here are five steps to help you on that journey.

    Authentic leadership.  What is it and why should you care?  Authentic leadership is relevant and even more important and necessary today in a world where we observe many leaders proven to be untrustworthy. Consider some of the many examples where you have felt let down by a leader you know or have grown to know through the media.   Authenticity is where our external actions align with internal beliefs.  It’s the alignment of who you are and who you appear to be. Are you the same...Continue reading

    By Jayne JenkinsPosted in Leadership & Teambuilding on June 25, 2014

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    June 16, 2014

    Managing Conflict: Six Things NOT to Do

    Are you fixing problems on your team or elevating them?

    Many new mangers struggle with how to deal with a conflict on their team.  Many, many seasoned managers struggle even more with how to deal with a conflict.  How you deal with conflicts on your team sets the tone for innovation, progress, and success on your team. To succeed in helping your team resolve conflicts, there are several things you should always do, but perhaps more importantly, there are also things you should avoid.  Here are six ways you could be making a conflict worse, and a...Continue reading

    By Emilie ShoopPosted in Management on June 16, 2014

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    June 12, 2014

    Lost in Translation, Again!

    3 Things You Can Do to Get Your Message Understood

    Lost in Translation?  A great phrase. It means that words, once translated, can lose the original intent of their meaning.  Or for those who loved the movie, it is the name of the insightful and curiosity-piquing film by Sofia Coppola released over a decade ago.  Either way, people, we have something to talk about.  We’re missing something in our communication.    In the movie, Bill Murray and Scarlett Johansson play mismatched souls who keep running into each other...Continue reading

    By Sherri PetroPosted in Communication Skills on June 12, 2014

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    June 10, 2014

    The Great Divide Between You & Your Customers

    Take a look at your sales process & find where it gets stalled.

    In sales, we are experiencing an embarrassment of riches and yet we are impoverished.   Just look around the offices of most sales organizations. You'll see computers, telephones with headsets and auto-dialers, mobile devices, CRM systems, and numerous apps and software programs that support selling activities in every conceivable way.   Needing to beef up a particular skill? Well, take your pick of the myriad of training programs, seminars, books, podcasts and other resources that are easily...Continue reading

    By Deb CalvertPosted in Sales & Business Development on June 10, 2014

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