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    August 20, 2014

    Grow Up to be Big and Strong: Define Your Strengths

    Three things we can do to grow up & make the most of our strengths.

    When a parent wanted you to eat your vegetables, were you told something like, “Don’t you want to grow up big and strong?”  Mine certainly did. We put a lot of emphasis on being strong -- and for good reason.  Being strong is as old as the biblical Samson.  Being strong indicates we are healthy.  Being strong means we have a shot at being Superman, Superwoman or simply super.  Being strong while communicating says we get our point across.    Donald O....Continue reading

    By Sherri PetroPosted in Professional Development on August 20, 2014

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    August 13, 2014

    Leadership Dashboards: How managing the past can hurt your future.

    3 Areas Leaders Should Be Focusing Their Time On

    What metrics do you use to manage your business? It’s a common question and for many business leaders, generates common answers. Revenue, Unit Costs, Overhead, Operating Profit, Customer Complaints, On-Time Delivery, etc… But when asked, “Are those metrics helping you to grow your business?” the answer is often “No”.  That’s because most leadership dashboards focus on lagging indicators instead of those that lead the business to a future...Continue reading

    By Lisa WoodsPosted in Leadership & Teambuilding on August 13, 2014

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    July 29, 2014

    What Are We Not Saying?

    Actionable Opportunities to Engage Employees with Feedback

    A provocative question. This is not about interpreting nonverbal behavior or playing Hollywood Game Night at the company picnic. It’s about being tight-lipped with our employees when we could choose not to. It’s about the messages we could be saying that would go a long way in engaging them, something we keep saying we want but can’t seem to get out of our own way to create.   What do employees want? We have scores of studies that show us. Whether you review Ross DePinto’s...Continue reading

    By Sherri PetroPosted in Communication Skills on July 29, 2014

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    July 23, 2014

    Selling in a VUCA World

    How do sales professionals adapt to rapid change?

    Ever feel like you have whiplash as a result of the jarring changes and conflicting directions you’re getting from your customers and your company?   You’re not alone.   The swift acceleration of change and the constant struggle to keep up with it (let alone get ahead of it!) causes everyone, at times, to feel like the silver ball inside a pinball machine. Your sales leaders and support departments are in reactive mode, zinging around at lightning speed as they accommodate and...Continue reading

    By Deb CalvertPosted in Sales & Business Development on July 23, 2014

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    July 16, 2014

    Team Building for Two

    How to Conduct Team Building Activities for Small Teams

    Sometimes when an organization is growing or going through changes, the team you may be the new supervisor or manager of includes yourself and only one other person.  Many leaders I’ve seen in this position tend to think that team building, good communication skills, or policies and procedures don’t really apply to them.  Since they are so small, I can see why it might seem like that is the case.  However, no matter how small your team may be, it’s always important to be...Continue reading

    By Emilie ShoopPosted in Management on July 16, 2014

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    July 10, 2014

    Working With Millennials: Turn Your Frustration Into Results

    Are you struggling with how to lead and manage Millennials?

    Recently I was walking through the lobby of my office building when I overheard a mother at the reception desk encouraging her twenty-something year old son about an impending job interview.  The mother said, “Look her in the eyes, sit up straight and believe you can get this job! They need someone as amazing as you. Text me once you come out, and I will bring the car to the front door."   Minutes later that same son was introduced to me as the interview candidate for a new position we...Continue reading

    By Jayne JenkinsPosted in Management on July 10, 2014

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    July 7, 2014

    Leading in a VUCA World

    Management Challenges in the New Age

    In the good old days (or so they tell me), senior managers could thoroughly research an issue and deliberate on the pros and cons before reaching a sound decision. Those decisions became precedents, clearly defining a path and eliminating the guesswork. The pace of change was measured, controlled by the leader’s preferences and the team’s capacity and capabilities. Those days are gone forever. The Center for Creative Leadership has coined a new term – VUCA – to describe the...Continue reading

    By Deb CalvertPosted in Management on July 7, 2014

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    July 2, 2014

    First Line Managers Set the Tone for Team Culture

    Don't Make This Silly Mistake With Your Culture

    First time supervisors or managers are at the mercy of the organization as a whole when it comes to creating a great team culture to work in.    Wrong!    The biggest, silliest mistake I see new leaders making is:   Thinking they have nothing to do with the culture That they can’t make a difference That their job is to just keep doing things the way they have always been done.   From large studies like Gallup Polls, to many smaller surveys through job...Continue reading

    By Emilie ShoopPosted in Management on July 2, 2014

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    July 1, 2014

    How Can a Leader Avoid Accidental Indignities?

    Here are some starter questions to consider in your self-assessment:

    Dignity means worthy of honor and respect, having merit. It stems from the Latin dignitas meaning “equivalent to.” Dignifying others means to confer honor or dignity or to ennoble them. It means showing respect for another’s worth and acknowledging each person as equivalent to every other person.    As leaders, we’d all agree that it’s important to dignify others.    But what others? And why? In what ways? And just what does it mean to dignify...Continue reading

    By Deb CalvertPosted in Leadership & Teambuilding on July 1, 2014

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    June 25, 2014

    How to Become an Authentic Leader

    Here are five steps to help you on that journey.

    Authentic leadership.  What is it and why should you care?  Authentic leadership is relevant and even more important and necessary today in a world where we observe many leaders proven to be untrustworthy. Consider some of the many examples where you have felt let down by a leader you know or have grown to know through the media.   Authenticity is where our external actions align with internal beliefs.  It’s the alignment of who you are and who you appear to be. Are you the same...Continue reading

    By Jayne JenkinsPosted in Leadership & Teambuilding on June 25, 2014

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