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    June 16, 2014

    Managing Conflict: Six Things NOT to Do

    Are you fixing problems on your team or elevating them?

    Many new mangers struggle with how to deal with a conflict on their team.  Many, many seasoned managers struggle even more with how to deal with a conflict.  How you deal with conflicts on your team sets the tone for innovation, progress, and success on your team. To succeed in helping your team resolve conflicts, there are several things you should always do, but perhaps more importantly, there are also things you should avoid.  Here are six ways you could be making a conflict worse, and a...Continue reading

    By Emilie ShoopPosted in Management on June 16, 2014

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    June 12, 2014

    Lost in Translation, Again!

    3 Things You Can Do to Get Your Message Understood

    Lost in Translation?  A great phrase. It means that words, once translated, can lose the original intent of their meaning.  Or for those who loved the movie, it is the name of the insightful and curiosity-piquing film by Sofia Coppola released over a decade ago.  Either way, people, we have something to talk about.  We’re missing something in our communication.    In the movie, Bill Murray and Scarlett Johansson play mismatched souls who keep running into each other...Continue reading

    By Sherri PetroPosted in Communication Skills on June 12, 2014

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    June 10, 2014

    The Great Divide Between You & Your Customers

    Take a look at your sales process & find where it gets stalled.

    In sales, we are experiencing an embarrassment of riches and yet we are impoverished.   Just look around the offices of most sales organizations. You'll see computers, telephones with headsets and auto-dialers, mobile devices, CRM systems, and numerous apps and software programs that support selling activities in every conceivable way.   Needing to beef up a particular skill? Well, take your pick of the myriad of training programs, seminars, books, podcasts and other resources that are easily...Continue reading

    By Deb CalvertPosted in Sales & Business Development on June 10, 2014

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    June 6, 2014

    Why is Talent Management Important in 2014? Part 2

    Creating Vitality to Compete in the Global Market

    In my last blog, I captured why giving attention to talent builds sustainable profits. That article strongly suggested that creating a healthy organization is foundational to growing and becoming a stronger competitor in the global market. Over the last few years, global conditions have changed the Talent Market forever, and the need for Talent Management has also changed from a nice-to-have to a must-have. Click here to read more about it. (Why is Talent Management Important in 2014? Part 1) Or,...Continue reading

    By Miki Jo RestoPosted in Human Resources on June 6, 2014

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    May 28, 2014

    Transitioning Your Skills as a Leader

    Executive Interview with Alan Weinstein-Entrepreneur & Executive Coach

    Recently I had the pleasure of speaking with Alan Weinstein, a successful business owner and expert in the field of Executive Coaching. Alan discusses the biggest challenges CEOs face as they transition their skills & organizations for growth, as well as his own entrepreneurial journey as co-founder of LaserTron. Serving as a Vistage Chairman for more than 20 years, he explains why CEOs and Senior Managers seek out coaching, what they should look for & what they should expect from the process. This...Continue reading

    By Lisa WoodsPosted in Leadership & Teambuilding on May 28, 2014

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    May 22, 2014

    Developing Procurement & Sales Partnerships- Does it really work?

    How to start the conversation and measure success.

    It’s possible that you are scratching your head after reading the title of this article, especially if you work in the Sales or Procurement function in your company.  Typically, Sales and Procurement teams do not work closely together, or they don’t work together at all, for their focus is on opposite ends of the supply chain.  Moreover, both functions have higher priorities than exploring ways to improve overall supply chain performance. Sales teams focus on the top line; Procurement...Continue reading

    By Julie BrignacPosted in Purchasing & Supply Chain on May 22, 2014

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    May 13, 2014

    Leading Through Change: Persistence and change agents are vital!

    Find those trusted agents who can help you.

    No doubt at some point in your career you have heard, "We tried that, and it didn't work." or "We don't need to make any changes."  Change is not easy, in fact, most will resist change.  We get comfortable with the way we do business and change is just that, change.  Change can be difficult.   When I became the head of the Department of Physical Education at the U.S. Military Academy at West Point in 1997, gymnastics was one of the required courses for all plebes (freshmen).  The...Continue reading

    By Karen KuhlaPosted in Leadership & Teambuilding on May 13, 2014

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    April 29, 2014

    How To Give A Meaningful Compliment

    Giving Praise, What Great Leaders Have In Common

    We are all in a position to give and receive compliments at some point, both in our personal and professional lives. Some of us are better at it than others. Sometimes our skill varies based on the setting; sometimes it varies based on our relationship with the individual that is deserving the compliment.    Why do we let these varying factors impact our ability to give complements? Maybe it’s because we are concerned about how we will be perceived. Maybe it’s because we are shy....Continue reading

    By Lisa WoodsPosted in Leadership & Teambuilding on April 29, 2014

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    April 24, 2014

    Why is Talent Management Important in 2014? Part 1

    Attention to Talent builds sustainable profit.

    Global Markets Mean Talent Markets, Too I’ve been watching the global business economy and talent markets closely. As you may have been noticing, the need for talent is starting to recover from the recent Great Recession. While not everyone may be feeling the recovery, there is enough recovery to be conspicuous.   During the recession, leaders of most industries across the world have shared an overarching experience - the severely changing business landscape that threw competitive markets...Continue reading

    By Miki Jo RestoPosted in Human Resources on April 24, 2014

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    April 22, 2014

    Snarky, Snappy & Sarcastic

    Dealing with the Rude Co-worker

    No, Snarky, Snappy and Sarcastic are not the names of three additional dwarfs.  If they were, I think Snow White would not have been so optimistic!   Ever been in a great mood only to have a rude remark waylay your cheery disposition?  What to do?  What to do?  This is not to be confused with the seriously detrimental effects of bullying on employees’ psyche and health.  I’m talking about the under-one’s-breath-day-ruiner, the run-in you wish you had NOT...Continue reading

    By Sherri PetroPosted in Communication Skills on April 22, 2014

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