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Articles by Lisa Woods

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    14 Steps to Using Surveys As Powerful Communication Tools

    Are you asking the right questions before making decisions?

    There are several great online survey templates you can use for standard measurements such as employee reviews, customer satisfaction surveys, product ratings and many others.  My message to you, however, is to go outside of those templates and understand that a survey, in its simplest form, is a communication tool that serves three important purposes: It allows you to ask consistent questions in order to see a trend of answers. It provides data points you can use to make informed decisions. It...Continue reading

    By Lisa WoodsPosted in Communication Skills on June 13, 2012

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    Six Success Tips For Operations Professionals

    Is your Operations Group aligned with your company’s vision?

    As market dynamics change, so should your operations group.  Make sure you are being proactive, able to adapt and stay competitive.  Here are six success tips all operations professionals should incorporate into their routine.   Focus on Communication input and output. Often times operations becomes a microcosm of its own and loses touch unintentionally, sometimes deliberately, with the rest of the organization. Don’t let this happen. Be open to market demands and listen to your...Continue reading

    By Lisa WoodsPosted in Operations on October 31, 2012

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    6 Success Tips to Make Quality & Safety Part of Your Company’s DNA

    What are you doing to set standards for exceptional quality and safety in your company?

    There are two common organizational flaws that come to mind when I think of quality and safety programs.  The first is the company that goes out of its way to preach the importance of quality and safety, but does not back it up with an infrastructure that establishes metrics and systems to continuously improve.  Second is the company that has an internal group of individuals trying to make a difference but does not have the management commitment to measure qualified metrics as a means of judging...Continue reading

    By Lisa WoodsPosted in Operations on January 28, 2013

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    Interview tactics for the InterviewER

    How do you prepare for interviews to ensure hiring the candidate that best fits your team?

    Most of us have read articles on how to interview, researched questions that might be asked of us, and tried to get ourselves prepared for what to expect on the big interview day.  All of this preparation is for our time as an interviewee, but what if you are the InterviewER?  Do you know what to do to make the interview process more productive for you?  Here are nine steps to ensure hiring the candidate that best fits your team.   1)   Work with your human resources...Continue reading

    By Lisa WoodsPosted in Human Resources on July 2, 2012

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    Management Tactics to Improve Pro-Activity

    How do you inspire your employees to do more?

    You want your employees to move faster, do more, follow-up on opportunities and complete action items, but how can you inspire them to do it on their own?  If you are tired of getting month end reports without any substance and want your employees to generate results on a daily basis, here is an essential management tactic you can use to improve your employee’s pro-activity.   Get ready for it….it is shockingly simple…your commitment to it is the only thing necessary to...Continue reading

    By Lisa WoodsPosted in Management on June 26, 2012

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    Bridge The Gap Between Employee Needs & Employer Expectations

    Do You Lack The Tools & Resources To Do Your Job Effectively?

    From time to time we survey business professionals regarding challenges they face.  One of the most common responses is that they lack the tools & resources to do their jobs effectively.  This struggle spans all job levels and departmental functions, and most definitely impacts your own organization, possibly starting with you.  So what can you do to personally overcome this obstacle, and what can you as a manager or business leader do to proactively use this challenge as an opportunity...Continue reading

    By Lisa WoodsPosted in Professional Development on April 29, 2013

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    Understand The Role You Play In Leadership

    Do you always know which decision is the right decision?

    A True Leader Knows There Is No Right Answer….and finds strength in that. There are many traits that define leadership, but one that stands out is the ability to know there is no right way of doing something.  When at a crossroads with a choice of going straight, left, right, staying put or turning around…how do you make that decision?  Do you see all of your options?  Do you get overwhelmed? Is one choice better than the other?  Is one right and are the others...Continue reading

    By Lisa WoodsPosted in Leadership & Teambuilding on June 21, 2012

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    Six Things Marketing Should Be Doing to Ensure a Positive ROI

    Are your marketing dollars being wasted?

    There is often a stigma around how marketing dollars are spent.  Business leaders don’t always fully understand marketing programs or how all the elements tie together.  Other department heads get frustrated when, in their opinion, investment ‘Needs’ are turned down, but Marketing still gets funding for ‘Wants’.  Finally, Marketing Professionals rarely feel they have enough funding for the results everyone expects their programs to achieve. So what can be done...Continue reading

    By Lisa WoodsPosted in Marketing & Innovation on October 1, 2012

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    EGO Tips

    Is YOUR EGO helping or hurting good decision-making?

    We all have egos, even those of us that swear we don’t (those people are probably the worst offenders).  So, is ego good for you or does it get in your way of good decision making?  Here are some EGO tips to help you succeed:   If you define your ego as confidence, then it’s probably a good thing, right?  You need to have confidence to make decisions in the first place, ergo the ego benefit.  But can you have too much confidence?  If you think you already know...Continue reading

    By Lisa WoodsPosted in Communication Skills on May 4, 2012

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    Success Tips For Middle Managers

    How can Middle Managers develop their skills?

    Your organization counts on you to get things done.  So how do you ensure your influence, as a Middle Manager, is enough to lead the charge?  Are you doing the right things?  Here are six important tips to create an environment that sets you, your staff, and your company up for success.   Gain the respect of your employees by knowing how to do their jobs well.   Managing an employee is not only about delegating, but guiding, supporting and helping them to get better at their...Continue reading

    By Lisa WoodsPosted in Management on October 14, 2012

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